Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, order processing, and packaging. All orders are ready for dispatch within 24-72 hours after the order is placed with the exception of custom orders. Custom orders are typically ready for shipment 2 - 3 weeks after receipt of order unless specified otherwise.
Shipping time: This refers to the time it takes for items to be shipped from our facility to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by USPS, which is a US Postal Service product, or United Parcel Service (UPS). After processing and leaving our facility, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
Returns can be initiated within 14 days from the date the item is received. Returns can be exchanged for the same product or a product of equal or lesser value; or a full refund can be issued for the product.
Refunds can be placed within 30 days from the purchase date. A full refund will process within 7 to 10 days of of a refund being initiated. We do not accept return products. We kindly ask that you discard your used products in a responsible manner after initiating a refund.